The Survey of Information Technology Services, conducted by IBGE in 2009, in partnership with the Association for Brazilian Software Excellence Promotion – SOFTEX, had the purposes of knowing and measuring the main products (except for the production of hardware by the industrial sector) offered by the Information Technology (IT) companies. The rationale is to provide an updated scenario of this market potential, regarding offer, and assist, as well, in the elaboration of a National Classification of Products for the services sector.
The current publication makes available the results of that survey, highlighting the main IT products offered by companies with 20 or more employed persons, the exports conducted by destination country and the most important economic sectors covered by the companies surveyed. The results come with analyses on the general characteristics of IT services for the country and on their basic structural characteristics, regarding three approaches: size of the companies, according to the gross revenue and subsidies; diversification of products and services produced; and main activity, according to the National Classification of Economic Activities – CNAE 2.0.
The publication includes technical notes on the methodology of the survey, with focus on sampling, representativeness and information collection aspects. The CD-ROM, which comes with the survey, reproduces the printed volume.
This statistics set assists in the comprehension of the sector. Private stakeholders can make in-depth market analyses, know IT services characteristics and identify their main destinations, in the internal and external markets. Public stakeholders can develop policies towards the increase of productivity and efficiency.